No :( 

The cost of materials/time to create a custom keychain (for example) could cost you anything from $50-100. If you're willing to pay that much then feel free to email me!

Here is the listing for it. You are being charged the same amount charged by USPS. 

-If item has not been shipped yet, please email Ahliyah Crafts at AhliyahCrafts@gmail.com. 

-If item has been shipped to wrong address and is returned to Ahliyah Crafts headquarters, customer is responsible for paying new shipping fee (please note price can differ from original shipping cost). 

-If package is not returned to Ahliyah Crafts headquarters customer is responsible for purchasing new items and shipping. No refunds will be given. 

Once it is in possession of USPS it depends on the shipping service you chose. First Class Mail is 2-5 business days **PLEASE NOTE: Due to COVID19 and the new appointed Postmaster General USPS is experiencing delays. Do not order if you know you cannot wait. Some items are available as local pick up***

Priority Shipping is 1-3 days (Refer to previous note)

Shipping info is sent as soon as item has been packaged. The current processing time is  1-3 weeks (As mentioned on the homepage) Shipping info will be sent to your preferred form of contact. 

-You can click on your tracking number that is sent to you via email/text 

-You can follow this link and copy/paste your tracking number by clicking here

 Please note that Ahliyah Crafts is no longer responsible for packages once they are marked as DELIVERED by USPS. 

-Check to see if it was accidentally delivered to a neighbor. This is often the most common explanation. 

-If you have a security system please check to see if it wasn't stolen. Unfortunately there is an increase of stolen packages during the holiday season. To file a report with USPS follow this link here. You can purchase priority shipping (includes insurance) or Signature Confirmation. Please note these can cost extra.  

-Wait a few days. Sometimes USPS tracking will say an item is delivered, but is really still in transit. If it has been a couple of days please check this USPS link for next steps: https://faq.usps.com/s/article/Where-is-my-package

If the item was damaged during transit, please send an email with an image of the damaged item within 24 hours of delivery. If item was dropped by the customer and then damaged no refund/replacement will be given.

Yes! However at this moment is it for MASK ONLY orders. There may be a few items that are also available for pick up. 

You will know if your order is eligible for pick up at CHECKOUT. 

There will be a "Pick Up" option at checkout. 

Short Answer: Downtown Los Angeles

After I have emailed you for an appointment, you will be sent a map with parking information.

The building my studio is located:

120 E 8th Street
Los Angeles, CA 90014

Please arrive on time. There will be a 15 minute window from the time your pick up appointment is. There is no guarantee I will be there after the 15 minute mark. A new appointment will be scheduled. No refunds. 

1. After you placed your pick up order, please wait for an email from me. I will ask you for a day/time that works best for you. 

Current hours are Monday-Saturday 10am-6pm and Sunday 1pm-4pm. These times can change, but I will let you know when I send you an email. 

2.  Once your time and day has been confirmed, I will mark your order as "ready for pick up". An automated email will be sent with the phone number you can reach me at. I will also send you a map with parking information. 

3.  When you arrive (mask on), reach me via the phone number that was sent in the email and provide your order number.  Please arrive on time. There will be a 15 minute waiting period. There is no guarantee that I will be in the studio after your appointment as I do have errands to  run. A new appointment will need to be set. There is no late fee, however there are no refunds. 

Please send photos of damaged goods within 24 hours of delivery. Damage due to weather conditions during transit is not applicable.

-Refunds include: Broken items or missing parts

-Does Not apply to items being damaged when customer opens package. (i.e Package opened with scissors cutting through item)

In the event you are sent the wrong item(s) please email AhliyahCraftsInfo@gmail.com

If your item is still in transit unfortunatley it is not eligible for a refund. 

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